Newport News Auto Repair

The service is great however I use to frequent when living in the area 11 yrs ago. Today was different when being the 2nd to arrive before opening only to be there over 4 hours. Overnight work should be delayed if I'm sitting waiting for my car. My drive was over 30 minutes... Yes I would return if only to be guaranteed a shorter wait time. Thanks for the service. #NotUpset #JustDisappointed

Great service!!! Very friendly and professional people! They always make you feel like you're part of the family. Really like the personal attention they give to each customer. This a business you can trust! When it comes to brakes, Brake King is my only Option!

Excellent service as always. My son drove from Alexandria to have you all work on his Audi. He doesn't want to pay dealer prices and has learned from his (and my) experiences at Brake king that he can trust the work and workers. We always get good service, but this time it was Robert who took extra good care of us. Great communication as he worked on the car while we were out of town. Everything went perfectly. Reba, Heather, and Ben helped us arrange for my son to pay by phone, his sister to pick up the key while we were out of town, and for me to pick up the car after hours. As always, extra effort for the customer. thank you again. We'll be back!

I refuse to take my car anywhere else. My Mom and Grandmother bring their car's here for year's and we've never been overcharged, or dissatisfied. Great place to take your ride

I love Brake King always great service for years never disappointed ❤️

We dropped off our truck on 06/17/2020 and by the next morning the brake pads were on and ready for us to pick up. Received phone call to let us know it was ready. Friendly and courteous. We have had good relations with them for a long time and hope to continue. The guys in shop who do the work are just as friendly as the ones up front that do the paperwork. They will tell you if you need work on something and if you don't they tell you that too and put it in paperwork.

Excellent as always..did a great job on Exhaust.

THESE GUYS ARE MY FAMILY, WILL NEVER TAKE ANY OF MY VEHICLES TO NO ONE ELSE, TRUSTING THEM FOR YEARS....

Hello, I have been customer of Brake King for the past two years already. I honestly can say nothing but good things from all the services received to my three cars. From inspections, oil changes, breaks, suspension, etc. Most recently I brought my daughter's car, a Volvo S60 04' for struts and shocks, the tech guy Steve was amazing, he gave me first an estimate and from there we discussed what would be the final figure because I asked to replace the sway bars and bushes too. Hey if you plan to bring your car don't forget they offer first in-first out; Be early as soon as possible. Because they are so good they are always busy busy. Thank you for your honesty and your business Break King management team.

Anywhere else could not have done any better, Thanks for a Job well Done